Full Time Customer Experience Coordinator

Role Overview

The Customer Experience Coordinator promotes an excellent customer experience, oversees a team of Associates, and maintains a clean and organized store. The role involves creating a positive internal and external customer experience, promoting a culture of honesty and integrity, and ensuring adherence to labor laws and policies.

What You Will Do

The main responsibilities include addressing customer concerns, training and mentoring Associates, assigning registers, and communicating with management and Associates. The role also involves promoting credit and loyalty programs, supporting store shrink reduction goals, and promoting safety awareness.

Why It Might Be a Fit

The ideal candidate is a team player with strong communication and organizational skills, able to respond to changes in direction and unexpected situations. The role requires a strong understanding of merchandising techniques, multi-tasking, and attention to detail.

Requirements

• 1 year retail experience
• 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance