Addressable Account Manager

Disney’s Addressable Ad Operations team is seeking an Account Manager who will be an exceptional addition to our Sales and Advertising Operations team on one or more of our exciting brands. This role will ensure proper campaign implementation, provide thoughtful optimization recommendations, and provide best-in-class customer service to top-tier customer accounts.

Requirements

• Support high-profile and complex video/display ad campaigns for top-tier advertisers across all of Disney’s digital platforms
• Ensure accurate campaign set-up on ad server/SSPs
• Partner with various internal and external campaign stakeholders to ensure successful execution of direct and programmatic campaigns
• Assist clients with Direct, PMP and/or Programmatic Guaranteed set-up
• Secure campaign assets and drive creative kick-off calls
• Manage campaign implementation, including the trafficking of video/display assets and ad tags
• Provide top-tier client communication specifically related to the ad experience, programmatic offerings, delivery, optimization, reporting expectations, and billing reconciliation
• Leveraging automation to expedite accuracy and delivery where possible
• Troubleshoot campaign performance by investigating ad server bugs, third-party discrepancies, and under-delivery issues
• Test video/display assets across OTT, mobile, and desktop
• Provide full campaign delivery by providing screenshots and cadenced campaign reporting, inclusive of post-campaign reporting insights
• Support all advertisers strategically, regularly suggesting optimizations and insights around their campaigns to foster brand loyalty
• Project management of custom/complex ad offerings, including content sponsorships and new or intricate creative ad formats
• Become an authority in our direct business offerings/SSPs/the programmatic advertising ecosystem
• Collaborate with stakeholders to close out monthly billing and resolve monthly and ongoing invoicing queries for all managed campaigns
• On-call support may be required for after-hours client-related emergencies

Benefits

• Medical
• Financial
• Other benefits