Sales Training & Systems Specialist

Role Overview

As a Sales Training & Systems Specialist, you will support onboarding, training sustainment, systems integration, and operational process education for onsite sales teams. You will help equip Cast Members with the knowledge, tools, and confidence to deliver outstanding Guest experiences and support strong business performance.

What You Will Do

Deliver and reinforce training on sales processes, systems, product knowledge, operational standards, and community offerings. Support adoption of Salesforce and other sales technology platforms, including system navigation, process execution, troubleshooting, and reporting accuracy.

Why It Might Be a Fit

This is an opportunity to make a meaningful impact by helping Cast Members succeed, strengthening sales effectiveness, and contributing to experiences that reflect the unique spirit of Disney.

Requirements

• 3+ years of experience in training, facilitation, operations support, hospitality, sales support, or a related field
• Strong communication, facilitation, and organizational skills, with the ability to engage diverse audiences and explain information clearly
• Strong connection to the Disney brand, with an understanding of Disney’s service excellence, storytelling, and Guest experience standards
• Proactive and resourceful, with the ability to work independently, make thoughtful decisions, and keep priorities moving with limited leadership availability
• Experience leading projects, initiatives, or process improvements, including coordinating partners, driving timelines, and supporting successful execution.

Benefits

• health and savings benefits
• educational opportunities
• special extras