Senior Manager, Sales Operations – Salesforce – CRO Services

Role Overview

The Sr. Manager, Sales Operations position provides strategic and operational support for UBC sales operations, including oversight and management of the technology stack, sales process development, training, lead tracking from prospecting through award, and comprehensive reporting of sales and marketing influence on the UBC pipeline.

What You Will Do

Build and maintain scalable data models, dashboards, and analytical tools to support data-driven decision making across the organization, manage the full sales analytics process, and develop predictive and prescriptive models to forecast trends, performance, and drive sales optimization.

Why It Might Be a Fit

The role supports critical strategies across Outside Sales, Marketing, and lead generation functions, and requires a strong customer service focus, ability to anticipate business needs, and provide technical solutions to complex problems.

Requirements

• Bachelor’s degree in related field or equivalent work experience
• 5 – 8 years of relevant experience, or master’s degree and 3 – 5 years of relevant experience
• Complete understanding and wide application of technical principles, theories, and concepts within the sales and marketing field
• Expert/advanced with customer relationship management (CRM), content management systems (CMS), and marketing automation platforms

Benefits

• Competitive salaries
• 401K with company match
• Tuition reimbursement (after 90 days of employment)
• Flexible work environment
• Discretionary PTO (Paid Time Off)
• Paid Holidays
• Employee assistance programs
• Medical, Dental, and vision coverage
• HSA/FSA
• Telemedicine (Virtual doctor appointments)
• Wellness program
• Adoption assistance
• Short-term disability (after 90 days of employment)
• Long-term disability
• Life insurance
• Discount programs

Tagged as: Salesforce