Client Solutions Manager (CSM) – Real Money Gaming – Global Business Solutions

Role Overview

We are looking for a detail-oriented Client Solutions Manager (CSM) to join our Client Solutions Team. The Client Solutions Manager is a crucial member of our growing Global Business Solutions team. Working closely with internal Sales, Product, and Measurement teams, the CSM helps identify the most effective solutions for our clients, ensuring they achieve the best possible results on the platform.

What You Will Do

– Drive education on product, company updates and share company best practices as relevant to client or agencies’ business; – Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results; – Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings;

Why It Might Be a Fit

Success in this role requires a strong client-service orientation, the ability to thrive in a dynamic environment, and the capability to deliver custom solutions that maximize the value of TikTok’s unique ad product suite.

Requirements

• At least 5 years of experience in account management/client services roles in digital marketing
• Real Money Gaming (RMG) industry knowledge
• Experience in managing key accounts in Branding and Performance
• Experience managing performance advertisers with a deep understanding of their challenges
• Ability to analyze data and identify insights to assess campaign performance
• English proficiency