Senior Program Manager, Growth Enablement

Role Overview

As the Senior Program Manager of Growth Enablement, you will own the operational levers, marketing mechanics, and infrastructure that drive customer program adoption across Toast’s entire educational ecosystem. You will leverage behavioral insights and digital adoption tools to seamlessly integrate educational touchpoints into natural customer workflows.

What You Will Do

You will own the distribution and demand creation strategy for the customer education ecosystem, scale program access and operational readiness, optimize the customer engagement funnel, and architect and manage the underlying technology and systems stack supporting multi-modality learning.

Why It Might Be a Fit

You will lead measurement, attribution, and insights for the enablement program team, launch behavior-based engagement campaigns, and have strong data and analytical skills with a proven history of using customer intent signals, web/product analytics, and attribution modeling to measure program ROI and optimize conversion funnels.

Requirements

• 5+ years of experience in Enablement Operations, Growth Marketing, Product Operations, or Program Management within a fast-paced, high-output SaaS environment
• Deep technical expertise with digital engagement and marketing automation tools
• Strong data and analytical skills
• Demonstrated experience building scalable operational infrastructure or ‘growth engines’
• Strong change management and operational governance skills
• Excellent cross-functional collaboration and communication skills

Benefits

• Competitive compensation and benefits programs
• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits
• Flexible work arrangements
• Paid time off
• Health insurance
• Retirement plan
• Learning budget
• Parental leave
• Wellness programs
• Relocation assistance
• Remote work options