Senior Platform Product Marketing Manager

Role Overview

We’re hiring a Platform PMM to own the story, ICP, and positioning for the core of TOPdesk: ITSM, ESM, and the ecosystem. As we add AI capabilities and expand from ITSM into broader enterprise service management, our story needs to evolve.

What You Will Do

Define and maintain TOPdesk’s overall ITSM and ESM positioning and ICP, build the platform narrative, partner with Product, and support the quarterly launch rhythm.

Why It Might Be a Fit

You’ll need 7+ years in product marketing, a track record of owning positioning or narrative, experience building or sharpening an ICP, and strong stakeholder influence.

Requirements

• 7+ years in product marketing
• ideally in B2B SaaS
• track record of owning positioning or narrative
• experience building or sharpening an ICP
• comfort operating at both altitude and in detail
• strong stakeholder influence

Benefits

• Competitive base salary starting at £105k
• Profit share scheme
• Hybrid, flexible working
• Healthy work-life balance
• Learning budget equivalent to 10% of your basic salary
• Generous pension scheme with company contributions up to 8%
• Enhanced maternity & paternity leave
• Private health insurance options
• Cycle-to-work scheme and techscheme
• 15 fully paid sick days
• 5 days paid parental/carer leave
• 3 volunteering days
• 26 days of paid annual leave (plus public holidays) and your birthday off!
• Employee Assistance Program for you and your family
• Unlimited career support
• Benefits including team outings & rewards, Perkbox membership, and offices with foosball, darts, and ping-pong!