Role Overview
We are seeking an exceptional Director of Delivery Management of Professional Services to lead our Global Delivery Centre. This is a senior leadership role for someone who is an equal parts delivery leader & growth driver — someone who does not just run a services organisation but actively multiplies its impact.
What You Will Do
As a Director of Professional Services, you should have expertise in building strong competency in building and scaling Salesforce’s New & Emerging Technology cloud capabilities and delivering high value to customers.
Why It Might Be a Fit
The ideal candidate brings 18+ years of consulting or professional services experience, a passion for innovation, and a proven track record of scaling teams, winning business, and driving measurable customer outcomes.
Requirements
- 18+ years of experience in a consulting firm or professional services division of a software company, delivering software-based business solutions across Sales, Marketing, Service, and Support.
- Demonstrable growth mindset — a track record of not just managing a practice but building it from scratch, expanding it, opening new accounts, and building a pipeline through personal hustle, network, and thought leadership.
- Strong Salesforce experience across Sales Cloud, Service Cloud, and/or Industry Clouds; knowledge of Data & AI / Agentic Tech Stacks is highly valued.
- Track record of at least 5 successful Salesforce cloud project implementations, including one or more large-scale transformation engagements.
- Demonstrated success in building and scaling practice capability through pre-sales playbooks, architectural design frameworks, and demand planning.
- Proven ability to sell solutions at the C-level and consistently deliver revenue targets with accurate forecasting.
- Deep understanding of enterprise sales cycles and different professional services engagement models.
- Experience building or contributing to brand positioning for a delivery organization — through content, partnerships, events, or industry recognition.
- Demonstrated understanding of integration frameworks and experience delivering performant, scalable, and robust complex Salesforce integrations.
- Strong grasp of business processes and their implementation into enterprise applications; ability to quickly translate technology concepts into business value.
Benefits
- Unleash Your Potential
- Accommodations
- Posting Statement
To apply for this job please visit salesforce.wd12.myworkdayjobs.com.

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