Account Manager

Role Overview

The Account Manager is responsible for driving revenue through the sale of branded merchandise, premiums, gifting, and custom product programs. This role owns the sales cycle from prospecting and discovery through concept development, pricing, proposal, close, and account growth.

What You Will Do

Build and manage a qualified pipeline of new business, own the full sales cycle, consult with clients, develop and present proposals, partner with creative and product development teams, and meet or exceed revenue and gross-margin targets.

Why It Might Be a Fit

The ideal candidate will have 5+ years of B2B sales or account-management experience, demonstrated success building pipeline and winning new accounts, and a working knowledge of promotional merchandise production.

Requirements

• 5+ years of B2B sales or account-management experience in branded merchandise, corporate gifting, premiums, print, packaging or a related industry.
• Demonstrated success building pipeline, winning new accounts, meeting revenue targets, and expanding existing client relationships.
• Working knowledge of promotional merchandise production, including product sourcing, decoration methods, lead times, minimum order quantities, sampling, freight, and fulfillment.
• Commercially strong and comfortable developing pricing, protecting margin, negotiating terms, and closing complex opportunities.
• Confident presenter and relationship builder who can engage senior client stakeholders and procurement teams, and internal partners.
• Highly organized, responsive, and able to manage multiple opportunities and live programs in a fast-paced, deadline-driven environment.
• Creative, resourceful, and solutions-driven, with strong judgment and a high standard for client service.
• Existing relationships or a portable network within promotional products, consumer brands, agencies, hospitality, entertainment, fashion, beauty, or luxury is strongly preferred.
• Working knowledge of AI tools (i.e. Claude, ChatGPT, Gemini), with the ability to apply them to streamline workflows, strengthen analysis, and improve business outcomes.

Benefits

• Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
• Hybrid work environment
• Mental Health Mondays
• Generous Paid Time Off
• Paid Parental Leave
• Family planning and wellness benefits
• Summer Fridays
• Discretionary Bonuses