Inside Sales/Customer Service Representative

Role Overview

Build and maintain relationships with assigned customers, seeking new distribution opportunities and adding new product categories as needed. Provide customer service and technical assistance, engaging in technical discussions and product demonstrations.

What You Will Do

Source new sales opportunities, identify revenue opportunities, and respond to customer requests for information. Engage in technical discussions, remain knowledgeable about B2B infrastructure and e-commerce channels, and prepare reports.

Why It Might Be a Fit

The ideal candidate will have a proven ability to build and maintain strong customer relationships, experience in sales or sales support, and strong communication and presentation skills.

Requirements

• Bachelor’s degree in a technical or business field, or equivalent experience
• Minimum of 2 years of experience in a sales or sales support role
• Minimum of 2 years of experience in a mechanical or technical field
• Proven ability to build and maintain strong customer relationships
• Experience identifying and developing new sales opportunities
• Strong communication and presentation skills, both written and verbal
• Comfortable engaging in technical discussions and product demonstrations with clients
• Familiarity with B2B sales environments and e-commerce platforms
• Proficient in using standard office equipment and tools, including Microsoft Office
• Able to manage multiple tasks, prioritize responsibilities, and work independently

Benefits

• Equal employment opportunities
• Reasonable accommodation for employees with disabilities
• At-will employment