Senior Sales Manager – Business Banking Digital Sales

Role Overview

Leads a team of 12 responsible for engaging and responding to digital customer sales inquiries via inbound call, web, and chat, and driving each interaction to a successful sales outcome. Serves as a collaborative sales leader and performance coach who builds a high-performing culture and develops sales acumen, sales discipline, and pipeline mastery across the team to consistently exceed sales results.

What You Will Do

Own the full funnel — guide buyers from first inquiry through to a booked account, set clear sales goals and hold the team accountable to outcomes, not just activity, and ensure a seamless handoff between digital and human touchpoints across the customer journey.

Why It Might Be a Fit

Requires advanced knowledge of sales strategies and new business development, experience leading combined sales and support functions, and strong coaching skills, leadership presence, and a growth mindset.

Requirements

• Typically a Bachelor’s degree, or equivalent work experience
• Typically two or more years of sales management experience
• Advanced knowledge of sales strategies and new business development
• Experience leading combined sales and support functions
• Strong coaching skills, leadership presence, and a growth mindset

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law