Define the customer’s experience through service, focus, and participation as a Customer Experience Coordinator at VEG, a veterinary emergency company. This role involves perfecting the experience before, during, and after a customer’s time at VEG.
Requirements
- 2+ years of experience in a customer service role
- Advanced knowledge in computer programs and practice management software
- Highly organized, with strong attention to detail
- A strong communicator; able to interact positively with anyone and everyone
- A strong multitasker, able to thrive amid chaos
- High emotional intelligence, able to read a room and plan and act accordingly
- Adaptable and amenable in high stakes environments
- Must be willing to work in a noisy environment with strong or unpleasant odors
- Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
- Work well in a fast-paced environment with people from all backgrounds and different personality types
Benefits
- Competitive compensation
- 401K match
- Comprehensive health and wellness benefits
- QPR training
- Free therapy or counseling
- Equity after one year of full time, active employment
- Learning and growth opportunities
- Clinical student loan repayment
- Paid parental leave
- Flexible work schedules
- Employee referral program
To apply for this job please visit boards.greenhouse.io.
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