People Operations Associate

Role Overview

Supports the local team in Rochester and various Via services across the Central Region, overseeing HR processes, fostering a positive workplace culture, and collaborating with the core HR team.

What You Will Do

Owns end-to-end employee lifecycle processes, manages workers’ compensation and unemployment claims, serves as a trusted employee advocate, and supports payroll processes.

Why It Might Be a Fit

Requires a minimum of 3+ years of experience in HR operations, employee relations, or talent acquisition, with a focus on employment laws and regulations, strong interpersonal skills, and adaptability in a fast-paced environment.

Requirements

• Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role
• Experience working with unionized employee populations and understanding of collective bargaining agreements
• Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.)
• Strong interpersonal and communication skills with the ability to handle sensitive situations effectively
• Detail-oriented and highly organized with a process-driven mindset
• Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities

Benefits

• Generous and comprehensive benefits package
• Salary range: $70,000-$90,000 per year
• Final salary will be determined by the candidate’s experience, knowledge, and skills