Call Center Sales Manager

Role Overview

We are seeking a self-motivated leader to manage a call center sales team in Sarasota, Florida. The successful candidate will provide training, mentorship, and leadership to the team, with a focus on customer service and sales goals.

What You Will Do

Responsibilities include hiring, training, and leading the sales team, developing lead generation strategies, and resolving customer escalations. The role also involves researching competitors and staying current with industry trends.

Why It Might Be a Fit

This role is ideal for a detail-oriented individual with superior communication and problem-solving skills. The successful candidate will be a creative thinker with the ability to produce innovative solutions.

Requirements

• Bachelor’s degree in marketing, business, or related field
• Two years of sales or call center managerial experience
• Detail-oriented with ability to manage multiple projects simultaneously
• Superior written and oral communication skills
• Proficiency in MS Outlook, Word, PPT, and Excel
• Experience with CRM software, preferably Salesforce