Director of Revenue Operations

Role Overview

We are looking for a strategic and analytical Director of Revenue Operations to join our leadership team. In this role, you will lead the planning, forecasting, and reporting for our Post-Sales teams, spanning Onboarding and Customer Success, while managing and mentoring a team of two analysts.

What You Will Do

Own Post-Sale operational excellence across Onboarding, Customer Success, and Customer Education, establishing scalable processes, systems, governance, and operating models that improve efficiency, consistency, customer outcomes, and the ability to scale.

Why It Might Be a Fit

Foster a collaborative, data-driven, and results-oriented operating culture, establishing clear accountability, performance standards, and continuous improvement practices across the Post-Sale organization.

Requirements

• 10+ years of progressive experience in revenue operations, customer success operations, or a related field, preferably within a SaaS organization
• Bachelor’s degree from an accredited college or university (MBA preferred)
• Proven track record of developing and executing successful planning, forecasting, and reporting strategies
• Strong leadership and communication skills, with the ability to work effectively with executives, senior leaders, analysts, and cross-functional teams
• Experience with performance metrics, reporting, and CRM tools (Salesforce preferred)
• Ability to analyze and diagnose bottlenecks in processes and systems to improve operational efficiency
• Strategic thinker with a hands-on approach to coaching and mentoring
• Comfortable working in a fast-paced, high-growth environment

Benefits

• Dental insurance
• Vision insurance
• Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.