APAC Director, Patient & Customer Experience — CX Leader

Johnson & Johnson APAC seeks a Director, APSO, Patient & Customer Experience to shape the PX strategy, lead PSP programs, and integrate Commercial AI capabilities across Content.ai and Engagement.ai. You will partner with regional Brand Leads to elevate patient experience and align regional initiatives with global standards.

Own the relationship with CONNEXT, SFE and Global teams, set adoption metrics, drive value realization, and coach cross-functional delivery teams while ensuring compliance

#J-18808-Ljbffr