Sales Account Executive

Job Description & Requirements

The Sales Account Executive is responsible for developing and managing customer relationships, identifying new business opportunities, and achieving sales targets. The role focuses on growing revenue through direct sales, account management, customer retention, and strategic business development.

Responsibilities:

Sales & Business Development

• Identify and pursue new business opportunities to expand the customer base.
• Generate leads through networking, referrals, cold calling, and market research.
• Conduct sales presentations, product demonstrations, and client meetings.
• Prepare and present sales proposals, quotations, and contracts.
• Negotiate commercial terms and close sales deals.

Account Management

• Build and maintain strong relationships with existing customers.
• Act as the primary point of contact for assigned accounts.
• Understand customer needs and recommend suitable products or solutions.
• Ensure high levels of customer satisfaction and retention.
• Monitor account performance and identify upselling and cross-selling opportunities.

Sales Planning & Reporting

• Achieve monthly, quarterly, and annual sales targets.
• Maintain accurate customer records and sales activities in CRM systems.
• Prepare sales forecasts, pipeline reports, and market intelligence updates.
• Track competitor activities and industry trends.

Collaboration

• Work closely with marketing, operations, customer service, and product teams.
• Coordinate with internal stakeholders to ensure timely delivery of products and services.
• Support customer issue resolution to strengthen client relationships.

Qualifications

• Diploma with at least 2 years of experience in sales, account management, or business development.
• Proven track record of meeting or exceeding sales targets.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Proficiency in Microsoft Office.

Tagged as: Forecasting, Pipeline Management