We are looking for a Finance Operations Analyst to support accounts receivable, credit assessment, collections and billing across APAC, with a strong focus on Japan and India. You will work with customers, internal teams and an external collections partner to resolve account issues and improve finance workflows.
What you’ll do
- Manage monthly invoicing accounts, with a focus on collections and credit for Japan and India customers.
- Review credit applications, assess financial risk and process credit limit requests.
- Follow up on overdue payments, remittance details and customer disputes.
- Validate credit rebills, credit memos and dispute requests.
- Review cash applications and write-offs for accuracy.
- Prepare invoices and statements of account in response to customer and sales team requests.
- Coordinate with the collections partner to meet collection targets and resolve cases promptly.
- Identify opportunities to redesign and automate finance workflows.
What we’re looking for
- At least 3 years of experience in accounts receivable, credit and collections; 3–5 years is preferred.
- Japanese fluency sufficient to communicate directly with Japan-based customers, plus business-level English.
- Experience improving or automating finance processes.
- Strong financial statement analysis, customer communication and dispute-resolution skills.
- Confidence using spreadsheets and AI tools for reporting and day-to-day finance tasks.
- A university degree.
Experience supporting Japanese customer accounts is a strong advantage. Success in this role will be measured through overdue receivables, case response times and resolution turnaround times.
To apply for this job please visit en-sg.whatjobs.com.
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