Product Operations & User Experience Manager – Singapore

Location:

Singapore
Employment Type:

Full-time
Experience Level:

1–3 years
Function:

Product / Operations / User Experience
Industry:

Consumer Internet / Technology

About the Role
We are looking for a

User Experience Product Manager

to join a growing global consumer internet business in Singapore.
This role focuses on understanding users, identifying product and user experience pain points, and translating user insights into actionable product and business improvements.
Candidates from

Product Operations, User Operations, User Experience, Growth, or Product Analysis

backgrounds are welcome. A formal Product Manager title is

not required .
Approximately

20–30% of the role will involve direct user support/customer-service activities .

Key Responsibilities
Collect and analyze feedback, issues, and pain points from core online users and service providers.
Prepare user experience reports and actionable product or operational improvement proposals.
Experience the company’s products from a user’s perspective and identify opportunities to improve user experience and business growth.
Analyze target markets, user segments, and user behavior.
Research competitor products and identify potential areas for product improvement.
Work closely with cross-functional and cross-regional teams to drive initiatives and improvements.
Proactively follow up on initiatives and communicate progress with business leaders.
Maintain frequent communication with senior management and business stakeholders.
Provide direct user support/customer-service assistance as part of the role.

Requirements
1–3 years of experience

in ToC/consumer internet product operations, user operations, user experience, growth, or product analysis.
Hands-on experience working with

consumer-facing internet products or applications .
Experience in

social platforms, live streaming, voice chat, stranger social, gaming, entertainment, or other consumer internet businesses

is highly preferred.
Strong ability to understand user needs, identify pain points, and propose practical improvements.
Strong communication, ownership, and execution skills.
Comfortable working across teams, regions, and functions.
Comfortable communicating frequently with business leaders and senior management.
English proficiency sufficient for working communication.
Mandarin proficiency is a plus.
Bachelor’s degree from a strong university. Overseas

QS100

or China

985

undergraduate background is preferred.
Candidates with a Master’s degree are welcome, but the Master’s degree does not replace the undergraduate education requirement.
Open to working and being based in

Singapore .

What We Offer
Singapore-based opportunity within a growing global consumer internet business.
Direct exposure to overseas users and global product optimization.
Opportunity to work closely with business leaders and senior management.
Work visa sponsorship

available for qualified candidates.
Employment Pass (EP)

may be considered for highly matched candidates.
5-day work week.
Competitive compensation and benefits according to company policy.