Senior Account Executive (Client Servicing)

Focus:

This role is principally about running the management and delivery of multi-channel projects on a large account. It requires a can-do approach, resourcefulness, resilience and the drive to spearhead and move a project forward independently, from concept to production using excellent negotiation and client management skills.

We’re looking for a strong team player, highly organized, pro-active, confident, with an ability to prioritise workload as well as an ability to pre-empt, identify and respond to problems.

Key Responsibilities:

• You’ll be the person who keeps the team moving forward, being the agency connector and delivering work that makes a real impact.
• Collaborates effectively with the Strategy, Media, and Creative departments to write a strong, inspiring agency brief and concept based on the client’s initial brief
• Develops, implements and manages mid-size integrated projects/campaigns independently with minor supervision from supervisors, including managing timing plans, production budgets, timing plans, resource, client requests efficiently and effectively.
• Ensure projects stays on track and on budget, managing effectively project timeline. Is accountable for timelines, status reports and internal reviews.
• Ensures all requirements are being met in terms of overall project delivery by continual reviews with the team.
• Ability to work under pressure and meet deadlines in a fast-paced creative environment. A real problem solver – you will tackle challenges head-on, finding innovative solutions to ensure projects stay on track and deliver results.
• Effective negotiation and problem-solving skills required.
• Builds and owns a good, long-lasting relationship with clients at different levels, the wider account management team, strategy & creative teams and external partners – i.e. media, production partners.
• Collaborates well with studio, producers, and project management teams to deliver projects on time, and on budget.
• Understands the client’s business, is eager to learn more and has solid knowledge of the competitive market in which the brand operates and displays interest in industry trends and their impact on clients’ business.
• The ability to develop, design and build effective presentations for client work/ presentations, sell creative ideas confidently by persuading the client of its merits.
• Identifies good and bad work (not just what the client wants) and provides POVs on how to elevate the creative work.
• Has a good understanding of various digital and social platforms and is proficient in different formats and social trends.
• Understands the agency’s strategic tools and qualitative and quantitative research and their pros and cons.
• Responsible for the financial health of all projects, managing budges/scopes – including raising accurate estimates, POs and invoices in a timely manner.

Skills & Experience:

• Experience working with Asian markets.
• 360 campaign experience – including shoots, social, digital and performance marketing campaigns.
• Around 2- 4 years creative agency experience.
• Exceptional written and verbal communication skills, with the ability to communicate with different stakeholders and employees at different levels of seniority.
• A meticulous eye for detail and a proactive, problem-solving mindset.

Tagged as: Project Management