Customer Experience Specialist — First Contact Resolution

On Site Full TimeSingapore, SingaporeRecruit Express Pte Ltd

Recruit Express Pte Ltd is recruiting a customer service representative to handle inquiries from customers and financial representatives via phone and live chat. You will resolve complaints at the first touchpoint and maintain detailed CRM records.

Additional duties may arise during peak periods, and you will assess appeals, provide recommendations to management, and ensure timely follow-up. Strong communication and problem-solving are essential for success in this role.

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To apply for this job please visit en-sg.whatjobs.com.

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