Enterprise Customer Success Manager

Job Title: Enterprise Customer Success Manager

Location: Singapore (Hybrid)

Travel: International travel required

Compensation: Strong base + high-impact bonus + benefits

What’s in it for you

Own and grow relationships that shape global markets.

Take control of a high-value enterprise portfolio, influencing strategy, driving retention, and unlocking commercial growth across international accounts.

Package & Benefits

• Strong base salary + performance-linked bonus
• Comprehensive benefits aligned with seniority and impact
• International exposure across global clients and markets
• Clear progression within a high-growth, globally recognised business

Why this business

A globally respected data and intelligence provider with a long-standing reputation for delivering critical market insights across commodities. With a strong international footprint and ambitious growth trajectory, the organisation plays a vital role in enabling trading, risk management, and strategic decision-making for leading global businesses. Backed by deep market expertise and a customer-centric approach, they are investing in elevating their enterprise customer experience.

What you’ll be doing

• Own and develop relationships across a portfolio of top-tier enterprise accounts, driving retention and revenue growth
• Deliver strategic account planning and quarterly business reviews in partnership with commercial teams
• Identify expansion opportunities through cross-sell and upsell, supporting commercial outcomes across the portfolio
• Act as a trusted advisor, providing market insight and ensuring strong adoption of data solutions

What you’ll bring

• Proven experience managing enterprise accounts within a SaaS or subscription-based business
• Strong commercial mindset with a track record of driving growth across existing accounts
• Ability to influence senior stakeholders and build long-term strategic relationships
• High level of technical and data fluency, with experience using CRM systems such as Salesforce

Who this suits

You’re a commercially minded customer success professional who thrives on building senior relationships and driving measurable impact. You enjoy operating at a strategic level, balancing insight-led conversations with revenue growth. You’re comfortable navigating complex global organisations and take ownership of outcomes, not just activity.

Apply now for a confidential conversation with Walker Lovell.

Tagged as: Salesforce