Overview
The Vice President – Chief Revenue Officer is responsible for all revenue related processes for Indiana University Health. In this role, the Chief Revenue Officer is accountable for driving better integration and alignment between revenue related functions, including but not limited to payer and employer contracting, pricing, patient access, billing and collections, coding, HIM, charging, financial counseling and customer service, revenue optimization, collection effectiveness, government programs, government affairs, revenue management, and marketing with a goal to ensure Hoosiers have access to high value, exceptional care. This leader aims to differentiate IU Health by delivering an exceptional, personalized patient financial experience that supports care affordability and promotes increased customer loyalty. The Chief Revenue Officer ensures that IU Health revenue strategy optimally supports the IU Health Vision and aligns with IU Health’s Values, while also driving the health system’s long‑term profitability and pricing strategy that balances consumer value from a total cost of care perspective with a sustainable margin that will support IU Health’s long term financial plan. The leader provides leadership and direction to generate and retain revenue across multiple channels while leading and directing financial modeling, reporting, and analysis to evaluate growth opportunities while driving IU Health’s volume to value transformation. The Chief Revenue Officer possesses strong analytical, and relationship building skills and will be expected to develop an agenda for system‑wide innovative organizational improvement. The leader interfaces with senior leadership and front‑line team members, executes organizational development strategy, and drives change initiatives across the system to optimize organizational potential and achieve strategic and operational objectives.
Key Relationships
Reports to: Senior Vice President – Chief Financial Officer
Candidate Qualifications
Education and Experience
- Bachelor’s Degree is required. Master’s Degree is preferred.
- Requires 15+ years of relevant experience.
- Must be data driven with a sophisticated command of data analytics.
- Must have a broad and strategic perspective with a focus on consumer value and profitable growth.
- Requires experience managing multiple complex projects involving multiple customers, interests, and goals.
- Requires a strong blend of management skills and technical expertise demonstrated by superior planning, decision‑making, negotiation, leadership, and financial management skills/knowledge, with a focus on adding value to the bottom line of the business to foster a preeminent healthcare environment.
- Requires strong communication and relationship‑building skills with all levels of employees, management, and community leaders and is a proven leader who is an effective, creative, and visionary problem solver.
- Must be a proven leader of people who is able to recruit, develop, and mentor a top‑notch team capable of supporting future growth and demonstrates leadership in building strong, engaged teams within the organization and community.
Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status. We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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