Revenue Operations Manager

On Site Full TimeSan Jose, United StatesKai

Kai is the AI company rebuilding cybersecurity for the machine-speed era. Founded by second time founders and trusted by Fortune 500 enterprises, Kai is building a future where security has nocategories, no silos, and nohumanspeed bottlenecks.TheKaiAgentic AI Platformreplaces fragmented, human-limited workflows with agentic AI systems that continuously contextualize, assess, reason,and execute security work at machine speed – making human defenders, superhuman.

Why Join Kai

  • Well-funded: With $125M raised, we have the capital, runway, and resolve to rebuild cybersecurity from first principles.
  • Proven: We’ve earned the trust of Fortune 500 and Global 1000 companies, and we’re just getting started. Their confidence in Kai reflects what we’ve built: an AI-powered cybersecurity platform that performs at the scale and speed the enterprise demands.
  • Experienced founders: Our founding team consists of second-time entrepreneurs, each with over 20 years of experience in the cybersecurity industry. Their proven expertise and vision drive our ambitious goals.
  • World-class leadership team: Our Heads of AI, Engineering, and Product bring extensive experience from some of the world’s most influential companies, ensuring top-tier mentorship, direction, and vision.
  • Frontier AI Applied Research Team: Our researchers operate at the leading edge of agentic AI systems, translating breakthrough capabilities into real-world cybersecurity applications.
  • Generous compensation: We offer highly competitive salaries, equity options, and a supportive work environment. Your contributions will be valued and rewarded as we grow together.

You Have

  • Prior experience managing ownership of a company’s CRM system of record.
  • 3+ years of experience in Revenue Operations, Customer Success Ops, Business Operations, Analytics, or GTM Strategy.
  • Strong experience acting as a business partner to senior GTM leaders (CS, Partnerships, or Revenue leadership).
  • Proven ability to build operations “from scratch” — not just maintain existing systems/processes.
  • Prior experience in high-growth B2B technology heavy environments.
  • Highly analytical and comfortable working with ambiguity, messy data, and evolving priorities.
  • Strong ability to translate insights into action: recommendations, process changes, and system improvements.

You Will

  • Serve as an administrator and subject-matter expert for our CRM and related GTM tools.
  • Design, implement, and maintain automation workflows, sequences, pipelines, and lifecycle stages.
  • Own system integrations across the tech stack.
  • Build and maintain dashboards, reports, and data models to support Sales leadership.
  • Conduct regular audits to ensure data cleanliness, accuracy, and governance.
  • Evaluate, procure, and roll out new tools to improve sales productivity and analytics.
  • Act as the first line of support for Sales reps, helping troubleshoot system issues, reporting questions, and process blockers.
  • Maintain and optimize the lead-routing, account assignment, and territory management frameworks.
  • Oversee the quote-to-contract operational flow and ensure compliance with pricing and approval rules.
  • Support weekly forecasting—ensuring pipeline accuracy, data hygiene, and standardized commit definitions.
  • Partner closely with Sales, Marketing, Customer Success, Product, and Finance to improve cross-functional alignment and workflow efficiency.
  • Improve opportunity management standards and enforce best practices for deal progression.
  • Monitor sales funnel performance and identify systemic bottlenecks or inefficiencies.
  • Lead and execute strategic RevOps projects such as territory planning, capacity modeling, compensation structure updates, and annual planning.

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