Customer Success/Account Manager

Role Overview

Your Bourse is seeking a Strategic Account Manager to own and manage relationships with top strategic clients across international markets. This is a relationship-led role focused on retaining and growing our most important accounts.

What You Will Do

Own Strategic Client Relationships, Manage Client Requests and Deliverables, Drive Cross-Functional Execution

Why It Might Be a Fit

Proven account management professional with a track record of managing enterprise clients and delivering outstanding service in a fast-paced, technology-driven environment.

Requirements

• 2–5 years of experience in Customer Success, Account Management, Client Services, or similar client-facing roles
• Experience in fintech, FX, CFDs, crypto, SaaS, or financial services
• Proven experience managing enterprise or strategic accounts
• Strong project coordination and stakeholder management skills
• Experience handling commercial discussions, renewals, and contract administration
• Exceptional organisational skills with the ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills in English
• Strong attention to detail and follow-through

Benefits

• Competitive base salary plus performance-based incentives
• Office-based role in Limassol, Cyprus
• Career growth opportunities within a rapidly growing fintech company
• Learning and development support
• International travel opportunities
• Paid annual leave and sick leave
• Collaborative, high-performance culture focused on results and continuous improvement
• Company events and celebrations online/offline
• Anniversary and birthday gifts for employees