Senior Sales Systems Manager

Role Overview

The Senior Sales Systems Manager strengthens Zillow’s revenue engine by owning the systems, data workflows, and integrations that enable sales and customer success teams to execute predictably. This role combines hands-on platform expertise, process optimization, and cross-functional coordination to ensure sellers have accurate, timely information and scalable, reliable systems built on Salesforce, Gong, and Chili Piper.

What You Will Do

Design and deliver cross-platform solutions that improve lead routing, scheduling, sales engagement, customer onboarding, and sales-to-customer-success handoffs. Translate business needs into technical requirements, acceptance criteria, and measurable outcomes.

Why It Might Be a Fit

You will lead complex troubleshooting and escalated issue resolution across platforms, integrations, and data flows. Identify root causes, validate fixes, and address recurring failures rather than relying on repeated workarounds.

Requirements

• 8+ years of relevant experience in sales systems, revenue operations technology, business systems, or a related field
• Strong hands-on Salesforce expertise, including configuration, Flow, permissions, data models, and integration troubleshooting
• Ability to develop, read, debug, and maintain integration or application code in a language such as Python or JavaScript/TypeScript
• Understanding of APIs, authentication, webhooks, error handling, and version control
• Ability to communicate technical topics clearly to audiences with different levels of expertise

Benefits

• Competitive base salary
• Equity awards based on factors such as experience, performance, and location
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) or other retirement plan
• Paid holidays
• Flexible work arrangements