Account Specialist, Growth

1Password is growing and seeking an Account Specialist, Growth to ensure the success and satisfaction of high-volume transactional customers. The role involves articulating the value of 1Password, creating strong relationships with customers, and driving value through best practice guidance. The ideal candidate is proactive, customer-focused, and passionate about technology.

Requirements

• 1+ years in Sales, Account management, Customer success, or related role preferably in a SaaS environment
• Proven ability to effectively manage a pipeline with consistent performance against various sales metrics (revenue quota, sales target, etc)
• Ability to thrive in a fast-paced environment and adapt to changing priorities and demands
• Create and deliver compelling sales presentations to prospective clients to achieve sales goals
• Strong communication skills with a demonstrated ability to articulate complex technical terms in a digestible way
• Demonstrated experience handling a high volume of inbound customer inquiries through various channels (e.g, phone, email, and chat)
• Strong organizational skills with a proven ability to manage multiple priorities simultaneously, ensuring Customer issues are resolved in a timely manner
• Strong interpersonal skills with a demonstrated ability in building customer relationships
• Preferred: Experience with 1Password or other password managers
• Preferred: Experience with Salesforce, Gainsight etc. or related

Benefits

• Health and wellbeing
• Generous PTO policy
• Four company-wide wellness days
• Company equity for all full-time employees
• Retirement matching program
• Free 1Password account
• Paid volunteer days
• Employee-led inclusion and belonging programs and ERGs
• Peer-to-peer recognition through Bonusly