Role Overview
The Senior Data Analyst will be a key analytical partner to the Customer Success organization and product-led digital customer journey, shaping how the business understands what drives adoption, retention, and expansion. The role will involve analyzing customer data, turning complex data into clear recommendations, and collaborating with cross-functional teams.
What You Will Do
The Senior Data Analyst will analyze customer data, identify growth levers, and provide clear recommendations to leadership. The role will involve working with Customer Success, Product, Growth, RevOps, and Data teams to build data foundations and analytical standards.
Why It Might Be a Fit
The Senior Data Analyst will be part of a team that challenges the status quo, experiments, and iterates to find the best solution. The role requires individuals who are proven experts in their fields, adaptable, and driven to make an impact.
Requirements
- 5+ years in analytics within complex B2B SaaS environments
- Strong PLG and customer lifecycle expertise
- Experience partnering with Customer Success, Product, and Growth stakeholders
- Ability to synthesize complex analysis into clear recommendations
- Experience with experimentation (A/B testing), statistical modeling, or predictive techniques
- Advanced SQL and experience with large-scale analytical datasets
- Hands-on experience with modern AI/BI tools
- Comfort in modern cloud data ecosystems
- Experience working with GTM and customer platforms
- Familiarity with product analytics tools
Benefits
- Dental insurance
- Vision insurance
- 401k and retirement matching program
- RSU program
- Paid time off
- Equity grant
- Free 1Password account
- Paid volunteer days
- Peer-to-peer recognition through Bonusly
- Remote-first work environment
To apply for this job please visit jobs.ashbyhq.com.
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