Join American Airlines as a Sr Manager, Airport Customer Operations and lead a team in planning and executing customer operations at the airport. Collaborate with other department leaders and engage with frontline employees to improve performance and customer experience. Develop and direct service programs to ensure optimum product delivery and optimize manpower, equipment, facilities, and funds for customer operations.
Requirements
- Bachelors degree or equivalent work experience/training
- Thorough understanding of the budget process, headcount, and staffing
- Prior experience in the application of budgetary knowledge to drive business results operational background in a leadership role
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet insurance
- Discounts on hotels, cars, cruises, and more
To apply for this job please visit jobs.aa.com.
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