Manager, Mid-Market Growth NA

Role Overview

Amex GBT is seeking a leader who builds high-performing teams through hands-on coaching, real-time modeling of excellence, and a culture where every prospect conversation is a strategic opportunity to learn and advance.

What You Will Do

The Manager, Mid-Market Growth NA will coach and develop team members, lead by example, and drive a phone-first outbound culture.

Why It Might Be a Fit

The ideal candidate is a proven coaching-first leader with a deep belief in a phone-first outbound model, strong creative instincts, and a natural curiosity about the business and market.

Requirements

• proven coaching-first leadership approach
• deep belief in a phone-first outbound model
• strong creative instincts for outbound strategy
• naturally curious about the business, the market, and your team’s prospects
• comfortable and confident picking up the phone yourself
• data-literate and capable of building your own reports
• high emotional intelligence
• proven ability to recruit and retain high-performing talent
• strong cross-functional collaborator

Benefits

• health and welfare insurance plans
• retirement programs
• parental leave
• adoption assistance
• wellbeing resources
• travel perks
• learning platform with over 20,000 courses
• leadership courses
• new job openings available to internal candidates first