Sales Technology Analyst

On Site Full TimeMexicoAmerican Express Global Business Travel

Role Overview

The Sales Technology Analyst will manage the daily administration, optimization, and enablement of our go-to-market technology stack, ensuring reliable, well-configured tools that drive pipeline generation, deal execution, and revenue growth.

What You Will Do

The role involves serving as an administrator for Outreach.io, the Gong platform, and the LinkedIn sales tool, handling user provisioning, licensing, permissions, and platform configuration, as well as building and maintaining documentation, playbooks, and training materials for platform usage and guidelines.

Why It Might Be a Fit

The ideal candidate will have 2–4 years of experience in Revenue Operations, Sales Operations, Marketing Operations, Sales, or a related role, with hands-on experience with at least one sales engagement platform and a solid understanding of a CRM platform.

Requirements

  • 2–4 years of experience in Revenue Operations, Sales Operations, Marketing Operations, Sales, or a related role
  • Hands-on experience with at least one sales engagement platform (Outreach, Salesloft, or similar) required; direct Outreach.io experience strongly preferred
  • Experience with Gong or a similar conversation intelligence platform preferred
  • Experience working with LinkedIn’s Sales Navigator service and prospecting/outbound workflows
  • Solid understanding of a CRM platform (Salesforce or HubSpot); experience handling CRM integrations is a plus
  • Strong analytical skills with the ability to translate data into clear, actionable recommendations
  • Good communication skills and comfort working multi-functionally with Sales, Marketing, and technical collaborators
  • Diligent, meticulous, and comfortable owning systems independently
  • Experience with SQL, Excel, and crafting visual reports. Knowledge of AI processes and technologies for sales

Benefits

  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources
  • Travel perks
  • Access to over 20,000 courses on our learning platform
  • Leadership courses
  • New job openings available to internal candidates first

To apply for this job please visit travelhrportal.wd1.myworkdayjobs.com.


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