Customer Experience Associate – MOCC (83453)

Customer Experience Associate (CXA) role at the Major Owens Community Center in Brooklyn, NY, responsible for providing excellent customer service, managing front desk operations, and promoting membership sales.

Requirements

• Previous experience in customer service, hospitality, or front desk operations
• Excellent communication, multitasking, and interpersonal skills
• Strong attention to detail and the ability to stay calm and professional in a busy environment
• Basic proficiency with Microsoft Office Suite and comfort using customer management software or databases
• CPR and First Aid certification (a plus)