Role Overview
Manage, design, and implement programs to improve member experience and reduce churn. Analyze data, strategize new tests, and execute operationally.
What You Will Do
Support retention initiatives, develop project plans, create reports, coordinate campaigns, and work with cross-functional teams to optimize the member experience.
Why It Might Be a Fit
5+ years of experience in retention marketing, strong analytical skills, and a deep understanding of the customer lifecycle.
Requirements
- 5+ years of experience in retention marketing, CRM, or loyalty marketing at a DTC brand
- Strong analytical skills, with experience in retention or lifetime value
- Deep understanding of the customer lifecycle and platforms that manage it
- Experience managing and mentoring junior employees
To apply for this job please visit bookofthemonth.applytojob.com.
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