CRM Analyst (E-commerce)

Role Overview

Braveo is looking for a passionate CRM analyst who loves data, technology, and communication strategies to strengthen our relationship with our customers.

What You Will Do

Develop and optimize communication rules in the Salesforce Marketing Cloud, create strategic campaigns, produce impactful content, analyze metrics, and segment and manage the contact base.

Why It Might Be a Fit

If you are analytical, creative, and passionate about CRM, we want to meet you!

Requirements

• Bachelor’s degree in Marketing, Publicity and Propaganda, Administration, Communication, Technology, Data Science, Statistics, or related areas.
• Desirable experience and knowledge with CRM and digital marketing, preferably in the e-commerce sector.
• Experience or knowledge in Salesforce Marketing Cloud or similar automation CRM platforms.
• Desirable experience with digital measurement tools (Google Analytics, Adobe Analytics or similar).
• Desirable knowledge of intermediate to advanced automation and segmentation of campaigns.
• Analytical ability to interpret metrics and optimize campaigns based on results.
• Creativity to develop engaging content and effective communication strategies.

Benefits

• Meal allowance
• Health Plan
• Life Insurance
• PPR
• Transportation allowance
• Partnerships with educational institutions (graduation/pos-graduation/MBA)