Sales Operations Analyst

Role Overview

Reporting to the Director, B2C Sales, the B2C Sales Operations Analyst supports the B2C Sales team by managing sales reporting, analytics, and operational processes. The role works closely with B2C Sales team members, internal stakeholders from cross-functional teams, and key retail accounts to consolidate and analyze sales, inventory, order, and promotional information.

What You Will Do

Prepare and distribute accurate weekly and monthly sales, purchase, cancellation, inventory, order, and point-of-sale reports for assigned retail accounts and sales channels. Analyze sales performance, inventory, order plans, and promotional activity to identify trends, risks, gaps, and business opportunities.

Why It Might Be a Fit

The Analyst helps the sales team make informed decisions, identify business opportunities, and maintain strong customer relationships by delivering accurate reporting, actionable insights, and responsive operational support.

Requirements

• University degree or college diploma in business, commerce, analytics, supply chain, finance, or related discipline, or an equivalent combination of education and relevant experience
• At least three years of experience in sales operations, sales support, retail account support, customer service, supply chain, business analytics, or a related field
• Bilingual Proficiency in both written and verbal English communication

Benefits

• Medical, dental, and vision insurance
• Mental health support
• Financial advisors
• Fitness programs
• Flexible vacation
• Personal days
• Summer hours
• Company-wide holiday shutdown
• Retirement plan with matching contributions
• TFSA and mortgage benefits
• Development programs
• LinkedIn Learning and Brother curated learnings
• Tuition reimbursement
• Personalized development plans
• Celebrations and recognition programs