Customer Success Manager

On Site Full TimeRichmond, Virginia, United StatesChmura Economics & Analytics

Role Overview

Manage client relationships, drive product adoption, and support customer retention and account growth.

What You Will Do

Develop and maintain strong client relationships, conduct regular client check-ins, and support contract renewals.

Why It Might Be a Fit

Proactive, relationship-focused professional with strong communication and problem-solving skills.

Requirements

  • Strong interpersonal, verbal, and written communication skills.
  • Demonstrated ability to develop and maintain professional client relationships.
  • Strong problem-solving and analytical skills, with the ability to assess customer needs and recommend appropriate solutions.
  • Ability to independently manage a portfolio of accounts, prioritize competing responsibilities, and meet established deadlines.
  • Strong organizational skills and attention to detail.
  • Ability to understand customer business objectives and effectively communicate the value of products and services.
  • Proactive approach to customer engagement, retention, and account growth.
  • Ability to collaborate effectively with cross-functional teams.
  • Strong presentation skills and ability to deliver effective product demonstrations and customer training.
  • Proficiency with CRM software and Microsoft Office applications.

Tagged as:

To apply for this job please visit recruiting.paylocity.com.

RevOps Careers Favicon

Get the latest RevOps jobs every Monday.

No noise. Just the best GTM roles, curated weekly.

We don’t spam! Read our privacy policy for more info.

Get the full Role Intel for this job

ReLoop.me’s full Role Intel shows the real level behind the title, an estimated pay range, a must-have checklist and the questions to ask before you apply.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!