Director, Delivery & Release Management, Digital Product Operations

Role Overview

The Director, Delivery & Release Management, Digital Product Operations will be the operational engine behind how Digital Product ships, ensuring new features and platform releases are planned with precision, tested with rigor, and launched with confidence. The role involves owning the systems, processes, and coordination that ensure releases are planned with precision, tested with rigor, and launched with confidence.

What You Will Do

The Director will act as a change agent for release management and launch readiness, convening Product, Technology, GTM teams, and leadership stakeholders to understand and align on their expectations. They will own and drive adoption of the release management process across all teams, coach Product, Technology, and GTM teams through the process, and define and continuously improve release management standards.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in product operations or product management within a digital product or SaaS environment, with a strong focus on delivery and release management. They will be comfortable operating with ambiguity, defining tooling and evolving processes for a team still establishing its ways of working, and have demonstrated experience owning release management and UAT processes across multiple concurrent product teams.

Requirements

• 5+ years of experience in product operations or product management within a digital product or SaaS environment
• Experience leading or contributing to change management efforts
• Comfort operating with ambiguity, defining tooling and evolving processes
• Demonstrated experience owning release management and UAT processes
• Deep familiarity with Agile delivery practices and product management tooling
• Ability to lead through influence rather than authority
• Strong cross-functional collaboration skills
• Exceptional organizational and communication skills
• A bias toward simplicity
• The ability to travel 5-7 times a year

Benefits

• Fair and competitive compensation
• Comprehensive package designed to help you thrive
• Meaningful career
• Supportive team
• Paid time off
• Health insurance
• Retirement plan
• Learning budget
• Parental leave
• Wellness program
• Visa/relocation assistance
• Remote flexibility
• Stipends
• Bonus/commission
• Paid holidays