Customer Experience Specialist (Flemish-speaking) – On-site – Automotive Industry JL01

Role Overview

As a Customer Experience Specialist, you will lead structured follow-up and support calls with prospective customers, represent a premium automotive brand, and collect key insights to support retailer sales teams.

What You Will Do

You will lead structured follow-up and support calls, represent a premium automotive brand, reinforce brand value, collect key insights, and maintain consistency and relationship continuity.

Why It Might Be a Fit

You will be a great match if you are bilingual or proficient in Flemish and English, have experience in customer service or sales, and demonstrate a strong interest in the automotive industry and premium products.

Requirements

• Bilingual or proficient in Flemish and English
• High school diploma (minimum), with a preferred background in business, communications, or automotive studies
• Experience in customer service or sales — ideally within the automotive or luxury sectors
• Ability to communicate clearly and confidently, especially with executive-level or high-end clientele
• Strong interest in the automotive industry and premium products
• Ability to be structured, professional, and discreet in handling sensitive topics like pricing or commercial offers

Benefits

• Salary 21.473,38 euros gross/year
• Up to 3.000 euros gross/year in bonus
• Private medical insurance
• Full paid training on the company and the project
• Career development programs, specialized courses