Marketing Communications Lead

Role Overview

The Marketing Communications Lead will play a key role in shaping how Contact tells its story through brand campaigns, partnerships, digital activity, customer communications, and content. The role requires a seasoned marketing professional with strong campaign delivery capability, commercial awareness, sound judgement, and a genuine curiosity about customers.

What You Will Do

The Marketing Communications Lead will lead the planning, development, and delivery of integrated marketing and communications campaigns across multiple channels, partner with creative and media agencies, and work closely with teams across pricing, growth, customer experience, digital, product, and research.

Why It Might Be a Fit

The ideal candidate will have around five or more years of experience delivering integrated marketing campaigns in a services-based environment, experience working with creative and media agencies, and the ability to translate customer insights, research, data, or technical information into clear and compelling communications.

Requirements

• Around five or more years of experience delivering integrated marketing campaigns in a services-based environment
• Experience working with creative and media agencies to develop and execute successful campaigns
• Confidence navigating complex stakeholder environments and bringing people together around a shared outcome
• The ability to translate customer insights, research, data, or technical information into clear and compelling communications
• Strong planning and organisational skills, with the ability to manage multiple projects and competing priorities
• Excellent written and verbal communication skills and a sharp eye for quality
• Experience gained either client-side, agency-side, or a combination of both

Benefits

• Free health insurance cover
• Boosted KiwiSaver
• Access to Contact Shares
• A ‘Good to be Home’ annual payment toward your home set up and wellbeing
• A trail-blazing parental leave policy
• Twice yearly payments towards our products if you’re a Contact customer