Customer Success Manager, MEA

On Site Full TimeUnited Arab EmiratesCoursera Sourcing

Role Overview

As a Customer Success Manager, your role is to ensure the success of our customers by serving as a trusted advisor and guiding them towards their desired outcomes.

What You Will Do

Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements, responsible for client retention results, customer health metrics and verified outcomes.

Why It Might Be a Fit

We invite you to be a driving force as we transform lives through learning.

Requirements

  • 3+ years of account management/sales/customer success experience
  • Experience in driving client retention results, customer health metrics and driving value
  • Experience increasing utilization metrics within assigned accounts

Benefits

  • Comprehensive health and wellness benefits
  • Bonus and RSU equity programs
  • Global perks designed to help you grow and thrive wherever you are

To apply for this job please visit job-boards.greenhouse.io.

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