Role Overview
We are looking for a passionate and experienced Senior Salesforce Developer to join our growing team and play a key role in building a next-generation Conversational Agentic ITSM Platform powered by Salesforce, Agentforce, AI, and MuleSoft.
What You Will Do
Lead the design and development of Salesforce solutions supporting a modern Conversational Agentic ITSM Platform, build intelligent service experiences, design and develop scalable solutions, and integrate Salesforce with enterprise applications.
Why It Might Be a Fit
We are seeking professionals who are passionate technologists, lifelong learners, and enjoy building products and platforms rather than simply implementing requirements.
Requirements
- 5 to 8 years of Salesforce development experience
- Strong hands-on expertise in Sales Cloud, Service Cloud, Experience Cloud
- Deep understanding of Apex Development, Lightning Web Components (LWC), Salesforce Flows, SOQL/SOSL, Platform Events, REST/SOAP APIs
- Strong experience with Salesforce integrations and enterprise application connectivity
- Experience designing scalable and maintainable Salesforce solutions
- Strong understanding of Salesforce security, data architecture, sharing models, and governance
- Experience working in Agile and DevOps-driven delivery environments
- Excellent analytical, communication, and stakeholder management skills
Benefits
- Flexible hybrid work model across Kochi, Bangalore, and Hyderabad
- Opportunity to work on a strategic enterprise initiative focused on building a Salesforce-powered Conversational Agentic ITSM Platform
- Gain hands-on exposure to Agentforce, MuleSoft, AI, Service Cloud, Experience Cloud, and Enterprise Automation
- Be part of a high-growth organization where your contributions directly influence the platform’s success
- Accelerate your career through continuous learning, innovation, and exposure to cutting-edge Salesforce technologies
To apply for this job please visit phf.tbe.taleo.net.

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