Area Business Development Manager – Mortgages

Role Overview

The Area Business Development Manager – LAP is responsible for driving the Loan Against Property (LAP) and Home Loan (HL) business across 25–35 mapped branches and through direct sourcing channel.

What You Will Do

Achieve business targets, maintain portfolio quality, lead a team of Business Development Managers, and ensure compliance and customer satisfaction through effective cross-functional coordination.

Why It Might Be a Fit

The role requires strong leadership, communication, and problem-solving skills, with a focus on driving business growth and customer satisfaction.

Requirements

• Lead and manage a team of Business Development Managers
• Drive performance through regular reviews, coaching, and motivation
• Conduct monthly performance appraisals and feedback sessions
• Facilitate training and development of team and other stakeholders
• Ensure BDM wise minimum customer meeting and logins every month
• Enhance RO/BDM productivity and branch-level profitability
• Deliver Annual Operating Plan (AOP) targets for LAP and HL
• Ensure adherence to internal processes and regulatory norms
• Review and resolve customer rejections and irregularities
• Strengthening branch relationships to boost sourcing
• Drive cross-sell of insurance and liability products (SA/CA)
• Manage customer lifecycle, retention, and satisfaction
• Monitor and manage PDDs and documentation compliance