Dandy is hiring a Customer Experience Knowledge Management Associate to join our rapidly growing venture-backed company. As the custodian of “The Truth,” you will ensure that our clinical support agents and customers have instant access to accurate, engaging, and easy-to-digest information.
Requirements
- 3+ years of experience managing internal or external help centers
- Exceptional technical writing & editing skills
- Clinical/Biomedical Setting Experience
- Data Skillset
- Multimedia Skills
- Instructional Design
- Systems Thinking
- Communication & Change Management
- Attention to Detail
Benefits
- Healthcare
- Dental
- Mental Health Support
- Parental Planning Resources
- Retirement Savings Options
- Generous Paid Time Off
To apply for this job please visit jobs.ashbyhq.com.
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