Sr. AI Operations Specialist — Sales Operations

Role Overview

The Sales Operations team is transforming how operational work gets done by shifting to an AI-first operating model. This role is central to that transformation, owning a portfolio of AI agent workflows that automate business-critical Sales Operations processes.

What You Will Do

You will translate business requirements into agent designs, deploy them into production, monitor performance, and continuously improve them. You will also lead systems improvement projects, diagnose integration issues, fix data quality problems, and coordinate solutions across platforms.

Why It Might Be a Fit

This is a cross-functional role that requires systems fluency, AI-native thinking, and process design skills. You will partner with Strategy, Planning, Finance, IT, and Data Engineering teams across our enterprise systems stack.

Requirements

• 5–8 years in operations, systems administration, or business process automation
• Systems fluency — understands APIs, data schemas, and integration patterns
• AI-native thinking — uses LLMs, agent platforms, and automation tools to solve business problems
• AI agent deployment — hands-on experience building AI agents or automation workflows
• Process design — thinks in systems, not tasks; proven track record designing and improving operational workflows
• Cross-functional influence — comfortable gathering requirements across multiple teams and influencing Director-level stakeholders
• Bias for action — self-motivated; finds ways forward with AI tools rather than waiting to be unblocked

Benefits

• Annual performance bonus
• Equity
• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Learning budget
• Parental leave
• Wellness programs
• Visa/relocation support
• Remote flexibility
• Stipends
• Bonus/commission