Inside Sales Representative

Role Overview

The Inside Sales Representative will support the sales team by communicating with customers, identifying sales opportunities, and providing consultative sales support. They will also maintain and update the Customer Relationship Management (CRM) system daily and work towards achieving assigned sales targets and performance objectives.

What You Will Do

The main responsibilities of the Inside Sales Representative include communicating with customers, resolving issues, and providing consultative sales support. They will also engage with accounts to strengthen client relationships, identify opportunities for additional products or services, and address ongoing needs.

Why It Might Be a Fit

To be a fit for this role, you should have strong sales and customer service skills, a knack for sales and numbers, and be detail-oriented. You should also be able to work efficiently in a fast-paced environment and have a professional demeanor with outstanding customer service and relationship-building skills.

Requirements

• Bachelor’s degree preferred
• Minimum of two years of proven sales experience, preferably in an inside sales or customer-facing role
• Proficient with Microsoft Outlook, Word, Excel, CRM and ERP/data management systems
• Strong attention to detail and comfort working with numbers
• Excellent assessment, analytical, and problem-solving skills
• Ability to multi-task and perform efficiently in a fast-paced environment
• Professional demeanor with outstanding customer service and relationship-building skills
• Outgoing personality with a natural ability to connect with and support customers
• Excellent verbal and written communication skills; able to collaborate effectively with colleagues, supervisors, and other departments
• Demonstrated strong work ethic, reliability, self-motivation, and goal orientation—references should confirm these attributes
• Mechanical aptitude is a plus
• Experience supporting field service operations is a plus

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews