Sales Operations Analyst

Role Overview

The Sales Operations Analyst is responsible for the day-to-day operational support of the Indonesia commercial organisation, covering CRM data integrity, quotation and service order administration, contract documentation, and sales pipeline and booking reporting.

What You Will Do

Maintain the integrity of commercial data in the CRM, prepare and administer quotations, proposals, service order forms, and supporting commercial documentation, produce recurring pipeline, booking, forecast, and renewal reporting and dashboards.

Why It Might Be a Fit

The successful candidate will have a high level of accuracy and attention to detail, ability to handle confidential commercial, pricing, and customer information with discretion, and strong organisational skills and the ability to manage multiple concurrent deadlines.

Requirements

• Bachelor’s Degree (S1) or equivalent
• Minimum 2 years of professional experience in Sales Operations, Sales Support, Business or Commercial Analysis, Order Management, or Project and Contract Administration
• Hands-on experience working within a CRM platform (for example Salesforce, Odoo, HubSpot, Zoho, or Microsoft Dynamics)
• Demonstrated experience preparing recurring management reporting and working with large data sets in Excel
• Experience in Data Center, Telecommunications, IT Infrastructure, Technology Services, or other B2B service industries is preferred but not required

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Learning budget
• Parental leave
• Wellness program
• Visa sponsorship available
• Relocation assistance available