Associate Director, Revenue Operations

Role Overview

We’re looking for an Associate Director, Revenue Operations to help lead and scale Directive’s Revenue Operations practice. This is a senior, client-facing player-coach role for someone who combines strong people leadership with deep technical expertise across Salesforce, marketing automation, and HubSpot.

What You Will Do

Manage and mentor a team of Revenue Operations Solution Engineers, serve as an escalation point for complex client and technical challenges, and provide hands-on expertise across Salesforce Sales Cloud, Salesforce Account Engagement/Pardot, and HubSpot Marketing Hub.

Why It Might Be a Fit

The right person is equally comfortable leading a team, presenting recommendations to senior client stakeholders, and getting into the details of a Salesforce or marketing automation environment.

Requirements

• 5+ years of experience in Revenue Operations, CRM consulting, Marketing Operations, Salesforce consulting, or a related discipline.
• Meaningful experience working in an agency, consultancy, systems integrator, or professional services environment, supporting multiple client engagements.
• 1–2+ years of direct people management or formal team leadership experience, including coaching, prioritization, workload management, and quality oversight.
• Active Salesforce Administrator Certification.
• Strong hands-on experience with Salesforce Sales Cloud, including administration, solution design, implementation, optimization, and troubleshooting.
• Experience leading complex Salesforce or RevOps engagements such as implementations, audits, migrations, integrations, or optimization initiatives.
• Hands-on experience with at least one marketing automation platform outside of Salesforce Sales Cloud, such as HubSpot Marketing Hub, Marketo, or Salesforce Account Engagement/Pardot.

Benefits

• Medical, dental, vision plans, disability, and life insurance coverage for you and your family.
• Mental health access through Spring Health and Headspace.
• Physical therapy through Omada and Aaptiv virtual workouts.
• Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 – January 1), Paid Parental Leave.
• Traditional and Roth 401(k) with a 3% company match.
• Annual bonus based on tenure, which scales in total amount over time.