Role Overview
The Senior Associate, QA Automation, Marketing Technology Operations will own the quality backbone for how DoorDash builds, tests, and ships marketing campaigns across DoorDash audiences. This role will lead the expansion of DoorDash’s QA automation tooling, drive the shift from manual QA to automated QA workflows, and scale multivariate QA and sample testing practices across every audience.
What You Will Do
The Senior Associate will lead the transition from manual QA to automated QA across all audiences, automate and streamline the ship review process, design and scale Multivariate QA / Sample Testing programs across DoorDash audiences, and partner cross-functionally with Marketing, Engineering, and Data Science to define QA requirements and operational readiness criteria.
Why It Might Be a Fit
The ideal candidate will have 3+ years of experience in marketing technology, quality assurance, marketing operations, program management, or a similar operational role at a technology company, and experience with QA processes for marketing campaigns or software QA automation.
Requirements
- 3+ years of experience in marketing technology, quality assurance, marketing operations, program management, or a similar operational role at a technology company
- Experience with QA processes for marketing campaigns (peer review, ship review, sample/multivariate testing) or software QA automation
- Expertise with Retention Marketing technology platforms (Braze, Salesforce, CDPs, or similar) preferred
- Demonstrated ability to coordinate cross-functional projects – defining milestones, managing dependencies, and keeping stakeholders aligned
- Comfort working with data to track quality metrics and surface insights; experience with dashboards or basic SQL a plus
- Strong written and verbal communication skills – able to translate technical QA processes into plain language for marketing practitioners
- Detail-oriented with a high bar for quality; you notice what’s missing before others do
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
To apply for this job please visit job-boards.greenhouse.io.
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