Sales Development Representative

Role Overview

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. This role will partner with field sales representatives and marketing to generate demand and qualify leads.

What You Will Do

Responsibilities include hunting for and qualifying leads, profiling assigned accounts, conducting research, executing database and telemarketing programs, educating prospects about Dynatrace enterprise solutions, and using CRM-Salesforce.com to track activities.

Why It Might Be a Fit

To succeed in this role, you’ll need a high level of commitment to exceptional customer service and relationship building, strong written and verbal communication skills, and the ability to work in a fast-paced and constantly changing environment.

Requirements

• High level of commitment to exceptional customer service and relationship build
• Strong written and verbal communication skills
• College diploma/university degree preferred
• Understanding of IT operations management solutions a plus
• Experience using a CRM preferred, specifically Salesforce
• Self-motivated with the ability to work in a fast-paced and constantly changing environment
• Strong problem-solving, organizational, and interpersonal skills
• Ability to work both individually and in a team environment

Benefits

• Unlimited personal time off
• Employee stock purchase plan
• Reward system
• Medical/dental benefits
• Company matching 401(k) plan for retirement