Customer Experience Representative

Role Overview

The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

What You Will Do

Meet and greet customers in a professional, friendly, and timely manner, provide superior, efficient customer service, use Company approved sales and service techniques to determine customer needs, offer additional customer assistance, answer incoming calls, place outgoing calls, assist to assess condition of rental upon return, and perform miscellaneous and backup duties.

Why It Might Be a Fit

This position requires a valid driver’s license, a high school diploma or GED equivalent, and a minimum of 1 year of sales experience. The ideal candidate will have open availability to work 40 hours/week including days, nights, weekends, and holidays.

Requirements

• Must be at least 18 years old
• This position requires a valid driver’s license
• Must have an High school Diploma or GED equivalent
• Must have a minimum of 1 year of sales experience
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Apart from religious observations, must have open availability and able to work 40/hrs a week including days, evenings, weekends and holidays

Benefits

• Paid time off
• Employee rental car discounts
• Health Insurance
• Dental Insurance
• Vision Insurance
• Training and development